AI / SaaS
Enterprise Knowledge Chatbot Rollout
Launched a RAG chatbot that cut support triage time while staying grounded in approved docs.
Challenge
Support and ops teams were buried in repetitive questions while knowledge lived across PDFs, Notion, and ticket history.
Solution
Built a retrieval-augmented chatbot with permission-aware sources, conversation analytics, and Slack/web widget delivery.
Results
Reduced first-response load for common issues and improved answer consistency with auditable source citations.
More Showcases
Events
Scaling a Multi-Track Virtual Conference
Delivered a resilient virtual conference experience for thousands of concurrent attendees.
EdTech
Cohort LMS Launch for Skills Programs
Launched a cohort-ready LMS with assessments, certificates, and instructor tooling.
Community
AI Summit Content & Delivery System
Structured event pages, session narratives, and follow-up resources for a virtual AI summit.